Shipping
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Can I ship my order to a PO Box?
Whether you can ship to a PO Box depends on your location and the shipping carriers we use. For Australia & New Zealand, we cannot ship to PO Boxes. This includes GPO Boxes, RMB (Roadside Mail Boxes), Locked Bags, Parcel Collect, or Australia Post Parcel Lockers. This is because our shipping... -
Yes! Any order value above these amounts ships free. NZ: Orders over NZD 150 AU: Orders over AUD 250 CA: Orders over CAD 300 US: Orders over USD 200 If the total order value is under the above amount then the following shipping charge will apply. NZ: $15 NZD shipping charge AU: $30 AUD sh...
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Unfortunately not. We are focused on our current markets in Australasia, North America, and Asia. Given the extremely high demand that we are seeing from these markets, we are not able to support Europe. We will not start the CE / EN 381 certification process until we have sufficient manufacturin...
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We have dedicated websites for New Zealand, Australia, Canada and the United States. People from the following countries can order on our New Zealand site at clogger.co.nz. Chile, Cook Islands, Fiji, Hong Kong, Indonesia, Japan, the republic of Korea, Malaysia, New Caledonia, Papua New Guinea, Sa...
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All orders are shipped directly from us in Invercargill, New Zealand.
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Which courier do you use and how long does shipping take?
New Zealand: NZ Couriers South Island: 1–2 business days North Island: 2–4 business days Australia: DHL services DHL Express: Orders ship on Tuesdays and Thursdays DHL BBX: Orders ship on Mondays, Wednesdays, and Fridays Delivery time may vary by service and location, generally allow 3–7 busine... -
Will I get tracking information?
Yes. Once your order has been dispatched, you’ll receive a tracking email directly from the courier. -
Will I have to pay duties and taxes when my order enters my country?
No. You will not have to pay any duties or taxes on any order. We'll handle this for you.