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Which courier do you use and how long does shipping take?

New Zealand: NZ Couriers

  • South Island: 1–2 business days
  • North Island: 2–4 business days

Australia: DHL services

  • DHL Express: Orders ship on Tuesdays and Thursdays
  • DHL BBX: Orders ship on Mondays, Wednesdays, and Fridays

Delivery time may vary by service and location, generally allow 3–7 business days

  • USA & Canada: DHL Express, typically 5–7 business days

Rural addresses: Delivery can take an extra day or more depending on the location.

If your order hasn’t arrived within the expected timeframe, please contact us and we’ll check its status. Some items are made to order and stock can occasionally run low, so if you need a specific delivery time, we recommend getting in touch with our team.

Oct 1, 2025

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